For more information, please see the terms of use
Before getting on the bus
![](/documents/2899040/2899694/Normas1.png/a90ad127-8a27-6bc1-deba-56784090d3ef?t=1595180103036)
Wait for the bus at the bus stop and raise your arm to let the driver of the bus to know that you want to get on.
![](/documents/2899040/2899694/Normas2.png/cda6a29f-fda9-305e-7a90-582c9d2c57b7?t=1595180267158)
Have your transport card ready before getting on the bus.
![](/documents/2899040/2899694/Normas3.png/50de6dee-1ea8-ca75-044c-605d7efcc198?t=1595179087507)
Do not approach the bus whenever it has started moving. People cannot be picked up from anywhere other than the bus stop.
![](/documents/2899040/2899694/Normas4.png/42411948-e9c9-6a31-ea4c-6a0bbd88ef7f?t=1595180367494)
Enter the bus through the front door, waiting your turn in order of arrival at the bus stop.
To get on the bus
![](/documents/2899040/2899694/Normas5.png/dbce8083-fc70-d597-a837-6d62805e62cf?t=1595180147775)
Be very careful when it is raining to avoid slipping.
![](/documents/2899040/2899694/Normas6.png/2a82d59d-6f4c-9650-4f92-de2115d64f43?t=1595179071989)
Access the bus using the ramp at the back of the bus if you are travelling in a wheelchair.
![](/documents/2899040/2899694/Normas7.png/426e6e81-8f26-7bd8-e223-c865bf4b4c5c?t=1595179052594)
Buggies must be brought in through the front door. Babies must be properly restrained, and the buggy brake must be activated.
Inside the bus
![](/documents/2899040/2899694/Normas8.png/7efeae0f-e495-6692-94c2-2c0333be6d40?t=1595179024899)
There are reserved seats for people with reduced mobility.
![](/documents/2899040/2899694/Normas9.png/7f147385-3fa9-5dcb-e021-b4317f66264c?t=1595178881736)
Use the bars and handholds to walk within the bus.
![](/documents/2899040/2899694/Normas10.png/3f2ecaae-66c8-90d7-1e44-9162567f975f?t=1595180125051)
Avoid obstructing other people with your belongings.
![](/documents/2899040/2899694/Normas11.png/1e5f76b7-69e1-6c95-edde-af6e27c7469d?t=1595179156083)
It is not permitted to occupy the platforms for luggage or wheel arch.
To get off the bus
![](/documents/2899040/2899694/Normas12.png/dd3ea54e-20d7-ecde-fc42-ff5b4ca082f0?t=1595178839840)
Request your stop well in advance and check that the panel has lit up.
![](/documents/2899040/2899694/Normas13.png/af5880c9-db11-9d13-2ec5-0bfe2c2392ad?t=1595179126012)
Take care when getting off the bus that has steps and levels.
![](/documents/2899040/2899694/Normas14.png/b33cac92-c235-6d3a-c9b3-0bf942cfaa99?t=1595178811806)
Be careful whenever the doors are closing and do not attempt to obstruct their closing.